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We at SAFA GOODS are monitoring the national COVID-19 crisis closely. We have implemented procedures to ensure the safety of all our customers and employees. AS OF NOW WE ARE ONLY ACCEPTING ONLINE ORDERS.

WE WILL BE OFFERING SAME DAY SHIPPING FOR ORDERS PROCESSED BEFORE 2PM (EST). 

FAQs

FAQs - Frequently Asked Questions

  • What are your customer service hours?    

                        Our customer service representatives are standing by to assist Monday-Friday 9am-6pm and Saturday 10am-3pm. We are closed on Sundays. 

  • Can I pickup my order directly from the warehouse?

                        Yes! We are happy to offer a pickup service to our local clients. 

  • What payments methods are available online?    

                        We accept all major credit cards online, including VISA, MasterCard, American Express and Discover.

  • What is your return policy?

                       You may return most new, unopened items within 30 days of delivery. We'll also pay the return shipping costs if the return is a result of our error.

  • Is shipping included in the item price?    

                       No, shipping charges are not included in item prices. Shipping is calculated during checkout. 

  • Can I place an order over the phone?

                        Yes! Please call (914) 979-9144. Our representatives are happy to assist with any questions you may have.