FAQ
Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please send it tosales@safagoods.com.
Need Help?
Please browse our common FAQs to the right..
If your question wasn't answered, drop us an email and we will get back to you within 20-36 hours!
FAQs
What are your customer service hours?
Our customer service representatives are standing by to assist Monday-Friday 9am-5pm ; We are closed on Saturdays and Sundays.
Can I pickup my order directly from the warehouse?
Yes! We are happy to offer a pickup service to our local clients.
What payments methods are available online?
We accept all major credit cards online, including VISA, MasterCard, American Express and Discover.
What is your return policy?
You may return most new, unopened items within 30 days of delivery. We'll also pay the return shipping costs if the return is a result of our error.
Is shipping included in the item price?
No, shipping charges are not included in item prices. Shipping is calculated during checkout. In state (Florida) $15 flat rate. Out of State $20 flat rate.
Can I place an order over the phone?
Yes! Please call (941) 444-9465. Our representatives are happy to assist with any questions you may have.
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